Data Privacy

The information we collect from you may be transferred to and stored outside the United Kingdom ("UK"). It may also be processed by one of our vendors. If such transfers are required, they will fully comply with applicable regulatory requirements.

Specifically, we may transmit your data to the European Economic Area ("EEA").

When data is transferred to another jurisdiction, it is done in accordance with applicable data protection regulations, as supported by either the International Data Transfer Agreement amendment or the Binding Corporate Rules for transfers to Sterlex.

Your personal information will be protected to the highest standards, regardless of where it is processed—whether by us, our contractors, or agents.

All of the information you provide to us remains under our control. Any payments made will be encrypted. If you are given (or choose) a password to access certain portions of our website, you are responsible for keeping it secure and should not share it with others.

Unfortunately, exchanging information via the internet is not completely safe. Although we endeavour to protect your personal information, we cannot guarantee the absolute security of data transferred to our Site; all transmissions are at your own risk. When we receive your information, we follow strict protocols and security measures to prevent unauthorised access.

Data Retention

In accordance with regulatory requirements, all data collected by Sterlex Ltd in relation to Currencycloud accounts will be retained for a period of five (5) years. This retention period is measured from the date of trade execution or five years from the date the customer ends their business relationship with Currencycloud, whichever is later.

If you have specific concerns about a method of data transmission, we will try to provide a viable alternative.